Terms and General Conditions of Use

General conditions for accessing and using the MetaPro Trader digital environment, covering scope, obligations, and limits of the service.

General conditions for access to and use of the MetaPro Trader digital environment.

These Terms and General Conditions of Use ("Terms of Use") govern the conditions for access to and use of the digital platform made available by METAPRO SISTEMAS DE SOFTWARE LTDA, a private legal entity enrolled with the Brazilian National Register of Legal Entities (CNPJ) under no. 65.581.205/0001-53, hereinafter simply referred to as "METAPRO TRADER".

The platform consists of a Digital Environment that provides technological tools for market data analysis, including features based on algorithms and artificial intelligence, designed to assist Users in interpreting financial information and generating estimates or probabilistic scenarios related to assets traded in financial markets.

By accessing, registering for, or using the platform, the User acknowledges that they have read, understood, and fully agreed to the provisions of these Terms of Use, thereby becoming legally bound by their conditions.

METAPRO TRADER may, at its sole discretion, update or modify these Terms at any time to improve the services provided or adapt them to legal, regulatory, or operational changes. Such changes shall become effective upon publication on the platform, and it is the User's responsibility to periodically review the most current version.

Continued use of the platform after the publication of any changes shall be interpreted as acceptance of the then-current conditions.

By accessing, registering for, creating a User Account, using the platform's features, or using any of the services made available, the User acknowledges that they fully accept these Terms and undertake to comply with them.

METAPRO TRADER is not a financial institution, broker-dealer, securities advisor, or investment analyst, and is exclusively limited to the development and provision of data analysis technology.

These Terms of Use are contractual in nature and establish rights, obligations, and responsibilities between METAPRO TRADER and the User.

Updated on: March 25, 2026

GLOSSARY

For purposes of interpreting these Terms, the following meanings shall apply:

a) Terms: refers to these Terms of Use as described herein.

b) Digital Environment: the Digital Environment made available by METAPRO TRADER, accessible via the internet, which brings together technological tools intended for the collection, processing, and analysis of market data, as well as the generation of probabilistic estimates presented graphically to the User.

c) User: any individual or legal entity that accesses, uses, or contracts the services made available through the platform.

d) Artificial Intelligence (AI): the set of computational models, algorithms, and machine learning techniques used by the platform to process data, identify patterns, and generate estimates or probabilistic scenarios, which are subsequently presented graphically to the User.

e) Price Forecasts or Estimates: algorithmic projections of possible future values of financial assets, based on statistical models and historical data, with an exclusively probabilistic nature and without any guarantee of accuracy, occurrence, or future performance.

f) Market Data: information used by the platform's systems for analysis and generation of estimates, including historical prices, trading volumes, indicators, and other variables related to the financial market.

g) Services: the set of features, tools, and technological resources made available by METAPRO TRADER through the platform.

h) User Account: the individual registration created by the User to access the system's features.

1. USER AND PURPOSE

1.1 For the purposes of these Terms, a User is any individual or legal entity that accesses, uses, or contracts the services made available by METAPRO TRADER through the Digital Environment.

1.2 These Terms govern the rights, duties, and responsibilities arising from access to and use of the Digital Environment, which consists of a technological platform based on algorithms and artificial intelligence, intended to assist the User in analysing financial market data and generating estimates related to financial assets.

1.3 The platform provides technological resources that display data, indicators, and graphical projections based on statistical models and artificial intelligence algorithms, for exclusively informational and analytical purposes, without any nature of investment recommendation, advice, or guidance.

1.4 The User declares that they are aware that METAPRO TRADER acts exclusively as a developer and provider of technology and does not, under any circumstances, perform: (i) management or administration of investment portfolios; (ii) intermediation of financial transactions; (iii) individualized investment recommendations; or (iv) securities advisory or financial advisory services rendered by authorized professionals.

1.5 The User is responsible for evaluating whether the assets, strategies, or decisions taken are compatible with their risk profile, financial goals, and personal circumstances.

1.6 The information, analyses, projections, estimates, probabilistic scenarios, and other content made available through the Digital Environment are merely informational, statistical, estimative, and supportive in nature, and do not constitute investment recommendations, financial advice, promises of profitability, guarantees of results, or commitments regarding future performance.

1.7 The platform does not replace the services of securities analysts, investment advisors, or professionals authorized by competent regulatory authorities.

1.8 The User declares that they are aware that their activities in the financial market may be subject to regulation by competent authorities, including, where applicable, the Brazilian Securities and Exchange Commission (CVM) or equivalent regulatory authorities in other jurisdictions.

1.9 The Digital Environment must not be used for the management of third-party assets or investments.

1.10 METAPRO TRADER does not participate in the purchase, sale, execution, or settlement of financial assets, and such transactions are carried out exclusively by the brokers or trading platforms used by the User.

2. USE OF THE SYSTEM

2.1 To use the Digital Environment, the User must create a registration and maintain login credentials and password, which are personal, confidential, and non-transferable.

2.2 The User is fully responsible for all activities carried out through their account.

2.3 The User Account is personal, individual, confidential, and non-transferable, and may not be shared, assigned, sold, or made available to third parties.

2.4 METAPRO TRADER may suspend, block, or cancel the User's access in the event of: (i) violation of these Terms; (ii) improper use of the platform; (iii) suspicion of fraud; or (iv) attempted unauthorized access to the systems.

2.5 METAPRO TRADER may suspend or restrict the User's access in the event of abusive use of the platform, including, but not limited to, scraping, data mining, excessive automation, use for the provision of services to third parties, or any use that compromises the stability of the system.

2.6 The User understands that certain features of the platform may involve automated tools for analysis, generation of indicators, projections, or strategy simulations, based on statistical models and artificial intelligence algorithms.

2.7 The operation of these tools may depend on various external factors, including, but not limited to: (i) the quality of the User's internet connection; (ii) the performance of the device used; (iii) the availability of market data providers; and (iv) the stability of servers and technological infrastructure.

2.8 Due to these external factors, METAPRO TRADER does not guarantee the continuous and uninterrupted operation of the Digital Environment and therefore cannot be held liable for any errors or unavailability resulting from such circumstances.

3. PLANS, PAYMENT, AND CANCELLATION

3.1 Access to certain features of the Digital Environment may depend on the subscription to paid plans, the characteristics, prices, conditions, and included resources of which shall be described on the platform itself or on a specific plans page.

3.2 Plans may be billed on a recurring monthly or annual basis, according to the option selected by the User at the time of subscription.

3.3 Unless otherwise informed at the time of subscription, plans may be automatically renewed at the end of each subscription period.

3.4 The User may cancel subscription renewal at any time through the channels made available by the platform, and access shall remain active until the end of the already paid period.

3.5 The User may exercise the right of withdrawal within up to 7 (seven) days from the date of subscription, with a full refund of any amounts paid, in accordance with applicable law.

3.6 Payments may be processed by third-party payment intermediaries or service providers. In such cases, transaction processing shall also be subject to the terms and policies applicable to such providers.

3.7 METAPRO TRADER may change the prices of plans or offered features upon prior notice to the User, and any such changes shall only apply to subsequent renewal periods.

3.8 In the event of default or failure in payment processing, METAPRO TRADER may suspend or limit access to paid features until the situation is regularized.

3.9 Plan fees may be set or processed in domestic or foreign currency, as informed at the time of subscription. In cases of billing in foreign currency, the final amount paid by the User may vary due to exchange rates, financial charges, taxes, banking fees, or conditions established by the financial institution or payment operator used.

3.10 METAPRO TRADER shall not be liable for differences resulting from exchange rate fluctuations, fees, charges, or any additional amounts charged by financial institutions, card operators, or payment providers.

3.11 The User declares that they are aware that such amounts may vary according to the transaction processing date, the financial institution's policy, and the conditions of the payment method used.

4. ARTIFICIAL INTELLIGENCE TOOLS

4.1 The Digital Environment may provide tools based on artificial intelligence (AI), which collect market data from external sources and apply statistical models and algorithms to analyse such information, identify patterns, and generate probabilistic estimates, which are presented to the User through graphical representations in the platform interface, including visual projections on charts of financial assets, for exclusively informational and analytical purposes.

4.2 The projections and graphical representations generated by the platform are exclusively probabilistic, informational, and supportive in nature, and do not constitute deterministic forecasts, investment recommendations, financial advice, or guarantees of future results.

4.3 Artificial intelligence tools do not execute, automate, or carry out purchase or sale transactions involving financial assets, and decision-making and the possible submission of orders through third-party platforms remain the sole responsibility of the User.

4.4 The User acknowledges that artificial intelligence models operate based on probabilities, statistical inferences, historical patterns, and automated data processing, and may produce inaccurate, incomplete, inconsistent, or contextually inadequate results for the User's specific circumstances or actual market conditions.

4.5 No information, response, analysis, suggestion, signal, estimate, projection, or content provided by the Digital Environment, including through artificial intelligence tools, shall be interpreted as: (i) an investment recommendation; (ii) financial, technical, regulatory, or legal advice; (iii) a promise or guarantee of profitability; (iv) a guarantee of accuracy, performance, or future result; or (v) a reduction, elimination, or mitigation of market risks.

4.6 The User declares that they are aware that any investment decision is made exclusively at their own risk.

5. ASSET FORECASTS AND ESTIMATES

5.1 The platform may provide asset forecasting or estimation tools based on quantitative analysis algorithms and machine learning.

5.2 The User expressly acknowledges that: (i) asset forecasts and estimates are based on statistical models, historical data, machine learning, or similar technologies; (ii) past results, simulations, backtests, scenarios, or projections do not guarantee future results; (iii) unpredictable events, volatility, abrupt fluctuations, macroeconomic, regulatory, or external factors may significantly affect market behavior; (iv) such forecasts and estimates are exclusively probabilistic and supportive in nature; and (v) the projections made available by the platform do not constitute a promise, guarantee, or commitment regarding performance, profitability, or preservation of capital.

5.3 The estimates provided by the Digital Environment must be used solely as an auxiliary analysis tool, and it is the User's exclusive responsibility to validate the information, assess the risks involved, and make, at their own risk, their investment, divestment, allocation, entry, exit, parameter-setting, and operational strategy decisions.

6. INTEGRATIONS, ORDER EXECUTION, AND MARKET DATA

6.1 METAPRO TRADER does not execute orders to buy or sell financial assets. The platform is limited to providing technological analysis tools and, when applicable, forwarding orders to third-party platforms.

6.2 The execution, processing, settlement, and confirmation of transactions are the exclusive responsibility of the broker, financial institution, or trading platform used by the User.

6.3 METAPRO TRADER does not act as an intermediary, custodian, manager, broker, or participant in any financial transaction carried out by the User.

6.4 The Digital Environment may allow integration with trading platforms, brokers, software, or third-party systems, including, but not limited to, trading platforms or automation services. METAPRO TRADER has no corporate, commercial, or institutional affiliation with brokers, stock exchanges, trading platforms, or financial institutions that may be used by the User. The use of such integrations occurs solely at the User's initiative, and the User assumes full responsibility for their configuration, use, and monitoring.

6.5 Market data used by the Digital Environment may come from external providers or third-party sources. Such data may be delayed, inaccurate, inconsistent, or limited due to its nature or the technological infrastructure used. METAPRO TRADER does not guarantee the accuracy, completeness, availability, or timeliness of market data provided by third parties.

6.6 Results obtained through backtests, simulations, historical tests, or probabilistic scenarios do not necessarily reflect actual market results. Such tools are merely illustrative and analytical in nature and do not constitute a guarantee of future performance or operational results.

6.7 The User acknowledges that the functioning of integrations with brokers, trading platforms, or any third-party services may depend on technical protocols, application programming interfaces (APIs), proprietary systems, and security mechanisms not controlled by METAPRO TRADER. Therefore, changes made by such third parties, including, but not limited to, changes to communication protocols, encryption, APIs, access rules, or protection mechanisms, as well as any technical limitations or restrictions imposed by such systems, may result in failures, limitations, or total or partial unavailability of the platform's features. In such cases, METAPRO TRADER shall not be liable for any losses, interruptions, data inconsistencies, or operational limitations resulting from such changes.

6.8 The User acknowledges that integrations with brokers and third-party services may be interrupted, limited, or unavailable for an indefinite period due to technical, operational, or security changes implemented by such third parties.

6.9 The User acknowledges that, when integrating the platform with brokers or third-party services, certain data necessary to enable the functionality may be shared directly with such third parties, under the User's own responsibility and in accordance with the terms and policies of the respective platforms.

7. USER REPRESENTATIONS

7.1 By using the Digital Environment, the User declares that they:

a) have knowledge of the risks inherent to the financial and capital markets;

b) understand that investment decisions involve the risk of financial losses;

c) acknowledge the limitations of statistical models, algorithms, and artificial intelligence tools;

d) understand that the Digital Environment is merely a technological support tool;

e) will not attribute to METAPRO TRADER responsibility for decisions made based on the information made available on the platform.

7.2 The User further declares that they:

a) have legal capacity;

b) are solely responsible for defining assets, strategies, parameters, volumes, and invested amounts;

c) have the minimum technical capacity to understand the functioning of the tools used;

d) will use the Digital Environment voluntarily and of their own free will;

e) will independently and continuously monitor their operations and decisions.

8. USER OBLIGATIONS

8.1 The User's obligations include:

a) using the Digital Environment lawfully and in compliance with applicable law;

b) providing truthful information in their registration;

c) maintaining the confidentiality of their access credentials;

d) using the platform in accordance with these Terms.

8.2 The following are expressly prohibited:

a) copying, modifying, or redistributing the software;

b) using the platform for unlawful or fraudulent purposes;

c) transmitting viruses or malicious code;

d) allowing access by unauthorized third parties;

e) using the platform to provide investment advisory services, asset recommendations, portfolio management, or any professional activity involving third-party resources without the express authorization of METAPRO TRADER;

f) performing scraping, data mining, or automated collection of information from the Digital Environment;

g) using bots, scripts, or automations that interfere with the normal functioning of the platform;

h) attempting to reproduce, extract, replicate, train, reconstruct, or reverse engineer the artificial intelligence models used by the platform.

9. LIMITATION OF LIABILITY

9.1 METAPRO TRADER shall not be liable for any financial losses, direct or indirect damages, consequential damages, loss of profits, loss of chance, loss of opportunity, or any damages of any nature whatsoever suffered by the User or third parties as a result of: (i) the use of the Digital Environment; (ii) the information, estimates, analyses, projections, signals, scenarios, or content made available through the platform, even if generated by algorithms or artificial intelligence systems; (iii) investment, divestment, or allocation decisions made by the User based, in whole or in part, on the system's features; or (iv) limitations, failures, or inaccuracies inherent to algorithms, statistical models, or artificial intelligence tools.

9.2 The User acknowledges and agrees that the features made available are merely informational and supportive for analysis and do not constitute recommendations, advice, or guarantees of financial performance. Accordingly, all investment decisions, operational strategies, and allocation of resources are made under the User's exclusive responsibility, and the User fully assumes the risks inherent to the financial market and to the use of technological decision-support tools.

9.3 Without prejudice to the foregoing, the User acknowledges that METAPRO TRADER shall also not be liable for losses arising from factors beyond its reasonable control, including, among others, force majeure events; inaccuracies, delays, or inconsistencies in market data; failures, limitations, or unavailability of external data providers, APIs, cloud services, third-party models, or technological integrations; market fluctuations, extraordinary events, or abnormal market conditions; errors or limitations inherent to statistical models, algorithms, or artificial intelligence systems; failures or instabilities in internet networks, equipment, or software used by the User; as well as unavailability, operational failures, or technical limitations of systems, platforms, or third-party services used directly or indirectly for the operation of the Digital Environment; parameter-setting, interpretation, configuration, or usage errors by the User; discrepancies between estimated projections and actual market behavior; including any failures, limitations, or unavailability arising from integrations with brokers, trading platforms, or third-party systems, as well as technical, operational, or security changes implemented by such third parties.

9.4 The User declares to be fully aware that past results, simulations, projections, or estimates that may be presented by the tool do not constitute a promise, guarantee, or indication of future results.

9.5 Under no circumstances shall METAPRO TRADER be liable for loss of profits, indirect losses, special damages, incidental damages, or consequential damages arising from the use of the Digital Environment.

9.6 The User expressly acknowledges that the use of the platform, including artificial intelligence tools, signals, projections, scenarios, simulations, or estimates, does not prevent, reduce, or avoid financial losses, nor does it replace independent analysis, active market monitoring, and the User's own judgment.

9.7 Under no circumstances shall METAPRO TRADER's total liability arising from the use of the Digital Environment exceed the total amount effectively paid by the User to METAPRO TRADER in the 12 (twelve) months preceding the event giving rise to the alleged liability. If the User uses exclusively a free version or promotional period without payment, METAPRO TRADER's financial liability shall be zero, except where applicable law provides otherwise.

9.8 METAPRO TRADER shall not be liable for any damages arising from unavailability, interruptions, or limitations of the Digital Environment, even if prolonged, especially when related to integrations with third-party systems or factors beyond its control.

10. INTELLECTUAL PROPERTY AND LICENSE TO USE

10.1 All intellectual property rights related to the Digital Environment, including, but not limited to, software, source code, algorithms, artificial intelligence models, data structures, interfaces, layouts, features, databases, content, trademarks, logos, distinctive signs, and other technological or visual elements made available, are the exclusive property of METAPRO TRADER or its respective licensors, and are protected by applicable intellectual property law.

10.2 Under these Terms, METAPRO TRADER grants the User a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Digital Environment and its features exclusively for lawful purposes and in accordance with the provisions of these Terms.

10.3 This license shall in no event imply assignment, transfer, or sharing of any intellectual property rights over the Digital Environment or any of its technological components.

10.4 The User is expressly prohibited from copying, reproducing, modifying, adapting, translating, distributing, publishing, transmitting, commercializing, licensing, sublicensing, or in any way economically exploiting, in whole or in part, the Digital Environment or any of its elements.

10.5 Prohibited acts include attempting to access, extract, reproduce, replicate, train, reconstruct, decompile, disassemble, or reverse engineer the software, code, algorithms, artificial intelligence models, databases, or any technological components of the platform.

10.6 Improper use of the Digital Environment or any of its intellectual property elements may result in suspension or cancellation of the User's access, without prejudice to the adoption of applicable legal measures for compensation of losses and damages.

11. INTERNATIONAL USERS

11.1 The Digital Environment may be accessed and used by Users located in different countries or jurisdictions, and it is the User's sole responsibility to verify whether the use of the services is permitted under the law applicable at their place of residence or access.

11.2 Regardless of the place of access to or use of the Digital Environment, the legal relationship established between the User and METAPRO TRADER shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil.

11.3 If mandatory rules of a foreign jurisdiction are applicable to the User, such rules shall prevail only to the extent strictly required by local law, with the remaining provisions of these Terms remaining valid and enforceable.

11.4 The User acknowledges that, due to their geographical location or the use of international payment methods, exchange rate variations, financial charges, taxes, or applicable fees may apply, as provided in these Terms.

12. AMENDMENTS TO THE TERMS

12.1 METAPRO TRADER may amend these Terms at any time.

12.2 Continued use of the platform after publication of the amendments shall be deemed acceptance of the new conditions.

13. PERSONAL DATA PROTECTION

13.1 METAPRO TRADER may process Users' personal data for the purpose of enabling the operation of the Digital Environment and the provision of services made available through the platform.

13.2 The processing of personal data shall be carried out in compliance with applicable law, especially Law no. 13,709/2018 (Brazilian General Data Protection Law - LGPD) and other relevant rules.

13.3 Information relating to the processing of personal data, including purposes, legal bases, data subject rights, and other applicable conditions, is described in METAPRO TRADER's Privacy Policy, which is incorporated into these Terms for all purposes.

13.4 By using the Digital Environment, the User declares that they are aware of the Privacy Policy and of the data processing practices described therein.

13.5 METAPRO TRADER may use technical and usage data from the Digital Environment in anonymized and aggregated form for the purposes of continuous service improvement and enhancement of artificial intelligence models.

14. MAINTENANCE, UPDATES, AND TECHNOLOGICAL LIMITATIONS

14.1 METAPRO TRADER may, at any time, carry out updates, improvements, technical adjustments, bug fixes, or maintenance in the Digital Environment.

14.2 As a result of these activities, temporary interruptions, limitations, or instabilities in the operation of the platform may occur.

14.3 Whenever possible, such interventions shall be carried out in a manner intended to minimize impacts on Users and shall not give rise to any right to indemnification or compensation.

14.4 The User acknowledges that technological systems may have limitations inherent to their nature, and therefore METAPRO TRADER does not guarantee that the Digital Environment will be free from errors, interruptions, inconsistencies, or technical limitations.

14.5 The User further acknowledges that tools based on algorithms and artificial intelligence may present operational, technical, or analytical limitations, and it is not possible to guarantee absolute accuracy or continuous operation.

14.6 METAPRO TRADER does not guarantee minimum levels of availability, performance, or continuous operation of the Digital Environment, especially due to dependence on third-party services, systems, and infrastructures. The User acknowledges that the operation of the platform may be impacted by failures, unavailability, limitations, or changes in third-party services, including, but not limited to, brokers, data providers, cloud infrastructure, APIs, or integrated systems.

14.7 Technical, operational, or security changes implemented by third parties, including changes to communication protocols, authentication, encryption, or integration interfaces, may result in interruptions, limitations, or total or partial unavailability of the platform's features, without giving rise to any liability on the part of METAPRO TRADER.

14.8 The User acknowledges that any unavailability, limitations, or failures of the Digital Environment may require time for diagnosis, correction, and restoration, especially when related to third-party dependencies, and there is no guarantee of any resolution period.

14.9 The User acknowledges that any unavailability or service limitation does not give rise to any right to refund, indemnification, or compensation.

15. ACCOUNT TERMINATION AND RESCISSION

15.1 METAPRO TRADER may, at any time, suspend or terminate the User's access to the Digital Environment in the event of:

a) violation of these Terms;

b) improper use of the platform;

c) suspicion of fraud or unlawful activity;

d) conduct that compromises the security, stability, or operation of the system.

15.2 The User may request termination of their account at any time through the official channels made available by the platform.

15.3 Termination of the account shall not release the User from liabilities arising from acts performed during the period of use of the Digital Environment.

16. COMMUNICATIONS

16.1 The User may contact METAPRO TRADER through the official channels made available in the Digital Environment for clarification of doubts, technical support, or matters related to the services.

16.2 METAPRO TRADER may send communications related to the operation of the platform, system updates, contractual changes, security notices, or relevant information by e-mail, system notifications, or other electronic means.

17. ACCOUNT SECURITY

17.1 The User undertakes to adopt reasonable measures to protect their access credentials, including login and password.

17.2 The User must immediately notify METAPRO TRADER of any unauthorized use of their account or any security breach of which they become aware.

17.3 METAPRO TRADER shall not be liable for losses resulting from misuse of the User's account when arising from failure to protect or improper sharing of their credentials.

18. GENERAL PROVISIONS

18.1 The User agrees that electronic acceptance of these Terms, by means of registration, access, or use of the platform, has full legal validity and constitutes an unequivocal manifestation of intent. Such acceptance may be evidenced by electronic records, including access logs, IP address, date, time, and other technical data stored by METAPRO TRADER.

18.2 These Terms constitute the entire agreement between the parties with respect to the use of the Digital Environment, superseding any prior understandings regarding the same subject matter.

18.3 Any failure by either party to exercise rights provided under these Terms shall not constitute waiver, novation, or contractual amendment, and such rights may be exercised at any time.

18.4 If any provision of these Terms is held invalid, illegal, or unenforceable by a competent authority, the remaining provisions shall remain fully valid and effective.

18.5 The User may not assign or transfer the rights and obligations arising under these Terms without METAPRO TRADER's prior and express authorization.

18.6 Any disputes arising out of or relating to these Terms shall be submitted to the courts of Curitiba, State of Paraná, Brazil, and the parties expressly waive any other venue, however privileged it may be.